Tierra Essentials LLC strives to keep you totally fulfilled and gratified.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days from receipt of order.

Contact the Tierra Essentials LLC Enterprises Support team via call +1 866-203-0105 or email [email protected] and provide the following information:

You will receive a reply with in 48 hours Monday through Friday between the hours of 8:00am and 5:30pm Pacific Standard Time. This is an easy and effortless process.

After complying with the steps above, please allow adequate time for communication with credit card companies and banks as you patiently await your refund.

Please allow for 7 business days for your refund to be credited to your card once your refund is processed.

If you have any additional questions or would like to request a refund, feel free to contact us via call +1 866-203-0105 or email [email protected].